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Get to Know FAQs & Common Questions
Answers to the questions European brands ask us most often — MOQ, sampling, payment, shipping and compliance, in plain language. If your question is not here, write to us — we answer the same day.
What is your minimum order quantity (MOQ)?
50–100 pieces per style per color. Our running fabric stock and grouped wash scheduling keep the MOQ low — a small order does not have to buy a full fabric roll or pay a full wash-machine cycle alone.
How long does sampling take?
3 days when the tech pack is complete and the fabric is in our stock room. Late custom trims are the usual reason it becomes 5 days. Every sample ships with a measurement chart and daylight photos.
How much does sampling cost?
The sample fee is RMB 200 per piece — and it is waived when the style goes into production. In other words, the fee is credited against your first order.
What are your payment terms?
30% deposit to confirm the order, 70% balance before shipment (T/T). L/C is also accepted.
What is bulk production lead time?
Typically 20 days. In peak season or for heavier washes, 30–35 days. We confirm the exact date when the order is placed and keep you updated at cutting, washing and packing.
Which fabric weights do you work with?
8–10 oz is our running stock, used for most men's and women's styles. Other weights are available on request.
Do you offer OEM and ODM?
Both. OEM: your design — send a tech pack, or a reference garment plus measurements. ODM: our seasonal styles adapted with your fabric, wash, trims and labels — fast and low-cost for first collections.
Can you work with small brands and first collections?
Yes — that is what the 50-piece MOQ exists for. Most of our long-term clients started with ODM, learned what sold, then moved to OEM for their signature fits.
Which washing processes can you do?
Laser etching, enzyme wash, stone wash, hand sanding, whiskers, monkey wash, and ozone-based eco finishing. We develop 50+ new fabric and wash techniques each season.
How do you ship to Europe?
We ship according to your requirements — FOB is most common, and sea freight to Europe takes about 30 days. Other incoterms are available on request.
Do your products comply with EU REACH?
Our products are exported to EU customers, and we manage restricted substances at the fabric and trim sourcing stage. We can provide third-party test reports for the qualities you order, and we keep per-order batch records.
Do you test your raw materials?
Yes. We test raw materials before production, and only materials that meet the requirements go into production.
Do you accept factory audits and third-party inspections?
Yes. Client audits and third-party inspections are welcome with prior arrangement.
What is your quality control process?
QC follows your requirements — inline (mid-production) and final (pre-shipment) inspection are both available. Every production run is checked against the approved sample before packing, and we send photos before shipment.
Can you develop custom washes and fabrics?
Yes. Our in-house design and pattern team plus a well-established fabric supply chain let us develop custom washes and source specific fabrics for your collection.
Ready to talk about your collection? Contact us and get a reply within 24 hours.